Key Responsibilities

• Set acquisition plan & Key Account sales lead generation

• Coach Key Account team about Makro Key Account development direction & KYC concept

• Monitor Key Account sales & margin performance, and take actions to support team to achieve target

• Ensure credit sales process procedure is followed properly by Key Account team

• Identify potential key account customers and approach to be Makro customers.

• Identify market opportunity untapped areas to increase sales and margin.

• Increase sales/share of market, profit on existing key account customer.

• Share information and knowledge with customers as part of a value-added service

• Coordinating with Finance on risk assessment of those potential customers to ensure zero risk to Makro.

• Coordinating with legal on credit sales contract and supporting documents.

• Coordinating with Store Operation team, SGM/SM/ASGM to ensure effective communication/transaction of customer agreement and expectation to ensure 100% customer satisfaction.

• Coordinating with Commercial team, Quality Assurance team to ensure product supply and product quality are within an agreement with Key Account customers.

• Assisting Manager [Customer Sales Management] to define development strategy for individual Key Account customers to increase customer spending and loyalty.

• Perform any other duties as may be assigned.